Shimmer Shine Cleaning Co.

Last Updated: March 2026

By enrolling in a cleaning membership with Shimmer Shine Cleaning Co., you agree to the following terms:

Membership Plans

Membership plans aare offered on a monthly recurring basis & may include:

• Bronze Plan-- $250/month

• Silver Plan-- $350/month

• Gold Plan-- $450/month

• Platinum Plan-- $600/month

• Membership Host Membership-- $600/month

Services provided each plan may vary based on the size, condition, & needs of the home or property.

Billing & Payments

Memberships are billed monthly & payment is due on the agreed billing date.

• Payments must be made in full to maintain active membership.

• Late or missed payments may result on service suspension or cancellation.

• Accepted payment methods may include cash, debit & credit card, Zelle, Venmo, Vash App, PayPal, Stripe, etc.

Scheduling

Members receive priority scheduling based on availability.

• Preferred days & times will be honored when possible.

• Scheduling may vary due to holidays, weather, or unforseen circumstances.

Service Scope

Membership services are designed for maintainence cleaning.

• Homes requiring deep cleaning or excessive buildup may require an initial deep clean before starting membership

• Additional services or add-ons may be available at an extra cost

Rescheduling & Cancellations

We ask for reasonable notice for any schedule changes.

• Repeated cancellations or no-shows may result in membership termination

• Missed cleanings may not be refunded but may be rescheduled at our discretion

Access to Property

Clients must provide safe & reliable access to the property scheduled service timesl

Failure to provide access may result in a missed appointment fee.

Membership Changes

Shimmer Shine Cleaning Co. reserves the right to:

• Adjust pricing with notice

• Modify service offerings

• Update membership yerms as needed

• Clients will be notified of any significant changes,

Cancellation of Membership

Memberships may be cancelled by either party.

• Clients may cancel with notice prior to the next billing cycke.

• Shimmer Shine Cleaning Co. reserves the right to cancel membershippp due to non-payment, unsafe onditions, or repeated cancellatioos.

Agreement

By signing up for a membership, you acknowledge & agree to these terms & conditions.

Shimmer Shine Cleaning Co.

Last Updated: March 2026

By booking services with Shimmer Shine Cleaning Co., you agree to the following terms and conditions.

Services

Shimmer Shine Cleaning Co. provides residential cleaning, organizing, specialty cleaning, and exterior cleaning services including but not limited to:

• Basic house cleaning

• Deep cleaning

• Move-in / move-out cleaning

• Airbnb / vacation rental turnover cleaning

• Decluttering and organizing

• Life transition organizing

• Mental health decluttering

• Hoarder decluttering

• Post-construction cleaning

• Estate cleanouts

• Holiday or event preparation cleaning

• Real estate / pre-listing cleaning

• Exterior cleaning services

• Trash bin cleaning and sanitizing

• Vehicle, RV, and exterior cleaning services

Service availability may vary depending on property condition and scheduling.

Estimates and Pricing

Pricing may vary based on:

• Property size

• Level of cleaning required

• Condition of the property

• Additional requested services

Final pricing may be adjusted after assessing the property.

Booking Requests

Submitting a booking form does not guarantee an appointment. All bookings must be confirmed by Shimmer Shine Cleaning Co.

Access to Property

Clients must provide safe and reasonable access to the property at the scheduled service time.

If access is not available at the scheduled time, cancellation or rescheduling fees may apply.

Safety Conditions

Shimmer Shine Cleaning Co. reserves the right to refuse service if a property is considered unsafe or hazardous.

Examples include:

• Severe hoarding conditions

• Biohazards

• Structural safety concerns

• Pest infestations

Client Responsibilities

Clients should secure fragile or valuable items before service.

Shimmer Shine Cleaning Co. is not responsible for damage caused by unstable or improperly secured items.

Cancellations & Rescheduling

We request that cancellations or rescheduling be made with reasonable notice.

Late cancellations may result in a cancellation fee.

Satisfaction Guarantee

If you are unsatisfied with a cleaning service, please contact us within 24 hours so we can address the issue.

Liability

Shimmer Shine Cleaning Co. is not responsible for pre-existing damage to property or items.

Changes to Terms

These terms may be updated at any time. Continued use of services indicates agreement with the updated terms.

Shimmer Shine Cleaning Co.

Last Updated: March 2026

Shimmer Shine Cleaning Co. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website or book services.

Information We Collect

When you use our website, booking forms, or contact us, we may collect the following information:

• Name

• Phone number

• Email address

• Service address

• Property details

• Booking details and service preferences

• Notes submitted through booking forms

This information is collected only for the purpose of providing our services and communicating with clients.

How We Use Your Information

Your information may be used to:

• Schedule and confirm service appointments

• Communicate about bookings and services

• Provide quotes or service updates

• Improve our services and website

• Maintain service records

We do not sell, trade, or share personal information with third parties for marketing purposes.

Booking Forms

Our booking forms may request information about your home, property, or project in order to properly prepare for services such as:

• House cleaning

• Deep cleaning

• Move-in / move-out cleaning

• Airbnb or vacation rental cleaning

• Decluttering and organizing

• Life transition organizing

• Mental health decluttering

• Hoarder decluttering

• Specialty cleaning services

• Exterior cleaning services

This information helps us understand the scope of the work.

Data Security

We take reasonable measures to protect your personal information from unauthorized access or misuse.

Third-Party Services

Our website may use third-party services such as hosting providers, scheduling tools, or payment processors. These services may collect information necessary to process transactions or maintain the website.

Changes to This Policy

Shimmer Shine Cleaning Co. may update this Privacy Policy at any time. Updated policies will be posted on this page.

Contact

If you have questions about this policy, please contact:

Shimmer Shine Cleaning Co.
Shimmer.shinecleaningco23@gmail.com
(951)223-6652

"Our mission is to bring joy and peace of mind into every home by turning chaos into comfort. We’re here to tackle the mess, declutter the stress, and organize the rest so you don't have to. With a sprinkle of shimmer, a sparkle of shine and a bit of elbow grease, we transform spaces into serene sanctuaries where everything has its place. Where every surface shimmers and shines!"

"Our vision is to make every home sparkle with possibility, bringing shimmer and shine to every surface we touch. We see a future where clutter is a thing of the past, and every space gleams with cleanliness and organization. We’re on a mission to turn the ordinary into the extraordinary, creating dazzling environments that not only look amazing but feel amazing too. Let’s make the world shine, one room at a time! Where every surface shimmers and shines!"